Call Router
V-Router
V-Router is a smart AI Voice Agent that understands names, roles, and departments and routes immediately to the correct destination. Completes missing information with focused questions and prevents errors when there are multiple candidates with the same name. Integrates quickly with existing PBX and employee data through SIP Trunk, CSV/Excel, or API. Offers real-time dashboard with transcription, recordings, and statistics for continuous service improvement. Available 24/7, supports Hebrew and English, reduces wait times and call abandonment, and improves customer experience.
60%
Transfer Time Reduction
-45%
Call Abandonment
+30%
First Call Resolution
Natural language understanding
No button pressing required
Smart name disambiguation
Real-time analytics dashboard
Call recording and transcription
Bilingual support (Hebrew/English)
Key Benefits
Eliminate IVR menu frustration
Reduce misdirected calls
Improve employee productivity
Enhanced customer satisfaction
Real-time performance insights
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